Política de reembolso
🔄 14-Day Return Policy – Easy, Hassle-Free Returns
We want you to feel confident shopping with us — that’s why we offer a straightforward 14-day return window.
✅ How Returns Work
• You have 14 days from the date your order was delivered to request a return
• Items must be unused, in original condition, and with tags still attached-Or slightly used like open cases and without any sign of high usage
• To start a return, simply email us at sales@riosfutureshop.com — we're happy to help!
💰 Refund & Exchange Options
-Full Refund, Store Credit or product exchange for your confort as you wish.
• Refunds are typically processed within 5–18 business days after we receive your return
• Refunds are typically processed within 5–18 business days after we receive your return
❌ Items Not Eligible for Return
• Personalized or custom-made products
• Personal care or hygiene items
• Personalized or custom-made products
• Personal care or hygiene items
📫 Important:
If there’s an issue with your order, please contact us first — we’re always happy to make things right. Filing a chargeback without reaching out may delay the resolution and result in fewer options.
If there’s an issue with your order, please contact us first — we’re always happy to make things right. Filing a chargeback without reaching out may delay the resolution and result in fewer options.
📞 Still Have Questions?
Reach out anytime at +351 925 998 501 or sales@riosfutureshop.com – we’re here for you!
Reach out anytime at +351 925 998 501 or sales@riosfutureshop.com – we’re here for you!