OVERVIEW This website is operated by Rios Future Shop. Throughout the site, the terms “we,” “us,” and “our” refer to Rios Future Shop. Rios Future Shop offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. SECTION 1 — ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 — GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk. SECTION 4 — PRODUCTS & SERVICES (DROPSHIPPING & SUPPLY CHAIN DISCLOSURE) 4.1 Business Model: We operate using a hybrid supply chain model that utilizes third-party fulfillment centers and dropshipping partners (approximately 80% of inventory). We partner with trusted global suppliers (including but not limited to Alibaba, AliExpress, Temu, and Amazon) to fulfill orders directly to the consumer. 4.2 Product Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 4.3 Descriptions: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. 4.4 Rights Reserved: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. SECTION 5 — REFUND AND EXCHANGE POLICY (STRICT LIABILITY) By placing an order, you explicitly acknowledge and agree to the following Refund and Exchange Policy. 5.1 Defective or Non-Conforming Goods In the event that a product is delivered in a damaged or defective state ("Non-Conforming Good"): * Remedy: The Customer is entitled to a Full Refund to the original payment method OR a Free Replacement at no additional cost. * Notice Period: You must notify us of any defects within 14 calendar days of the delivery date recorded by the carrier. Failure to report within this timeframe constitutes acceptance of the item as-is. 5.2 Customer Satisfaction (Exchange Only Policy) For all returns NOT related to defects (e.g., change of mind, wrong size ordered, preference changes): * NO CASH REFUNDS: We do not offer monetary refunds for non-defective items. * EXCHANGE PRIVILEGE: We offer a Free Exchange program. You may exchange the item for any other product in our catalog. * Price Adjustment: If the new item is of higher value, you must pay the difference. If the new item is of lower value, the difference will be issued as non-expiring Store Credit. 5.3 Shipping Costs & Risk of Loss * Return Shipping: The Customer assumes full responsibility for all shipping costs associated with returning an item to our facility. These costs are non-refundable. * Risk of Loss: We are not liable for return packages lost in transit. We strongly recommend using a trackable shipping service. SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. * Fraud Prevention: We reserve the right to cancel orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, or that trigger our fraud detection systems (e.g., mismatched billing/shipping addresses). * Finality of Sale: Except as expressly provided in Section 5, all orders are considered final once processed. SECTION 7 — INTELLECTUAL PROPERTY All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Rios Future Shop or its content suppliers and protected by Portuguese and international copyright laws. SECTION 8 — THIRD-PARTY LINKS AND TOOLS Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.Dropshipped items, customers may be responsible for local customs duties or import taxes upon delivery SECTION 9 — PERSONAL INFORMATION & GDPR Your submission of personal information through the store is governed by our Privacy Policy. We are committed to compliance with the General Data Protection Regulation (GDPR) regarding the collection, retention, and protection of your data. SECTION 10 — ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). SECTION 11 — PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. SECTION 12 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY PLEASE READ CAREFULLY: WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, RIOS FUTURE SHOP, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. SECTION 13 — INDEMNIFICATION You agree to indemnify, defend and hold harmless Rios Future Shop and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 14 — FORCE MAJEURE Rios Future Shop shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Rios Future Shop, including without limitation acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials (including delays caused by third-party shipping carriers or customs clearance). SECTION 15 — SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 16 — GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal. SECTION 17 — CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. SECTION 18 — CONTACT INFORMATION Questions about the Terms of Service should be sent to us at: Rios Future Shop * Email: sales@riosfutureshop.com * Phone: +351 925 998 501 * Address: Rua Santo Onofre 809, Famões, Lisboa, Portugal * VAT Number: PT214470563
