Fraktpolicy

🚚 Shipping Policy — Rios Future Shop


📦 Order Processing
Orders are processed within 1–3 business days after payment confirmation. 
You will receive a tracking number by email once your order has been dispatched.

🌍 Delivery Estimates

| Região | Prazo estimado |
| Portugal | 2–5 dias úteis |
| Espanha | 3–7 dias úteis |
| União Europeia | 7–21 dias úteis |
| EUA, Canadá & México | 5–15 dias úteis |
| Angola, Moçambique, Cabo Verde, Guiné-Bissau | 15–35 dias úteis |
| Resto do Mundo | 10–30 dias úteis |

Note: Delivery times are estimates and may vary due to customs clearance, 
carrier delays, or high-demand periods.

💶 Shipping Costs
Free shipping worldwide on all orders.

🚛 Carriers
We ship via DHL Express, CTT, and trusted international carriers depending 
on your location and order type.

📦 Order Tracking
All orders include tracking. Track your order at:
https://riosfutureshop.com/apps/17TRACK

🛃 Customs, Duties & Import Taxes
All prices include applicable taxes and duties (DDP — Delivered Duty Paid). 
Customers will not be charged any additional fees upon delivery.

📫 Missing or Lost Packages
If your package has not arrived within the estimated timeframe, please 
contact us within 48 hours of the expected delivery date at 
sales@riosfutureshop.com or +351 925 998 501. We will work with the carrier 
to investigate and resolve the issue.

Please note: We cannot assume responsibility for packages marked as 
"Delivered" by the courier. In such cases, we recommend checking with 
neighbors or your local post office.

📞 Contact
sales@riosfutureshop.com | +351 925 998 501
Rios Future Shop, Rua Santo Onofre, Rch, Famões, 1685-826 Lisboa, Portugal