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🔄 30-Day Return Policy – Easy, Hassle-Free Returns
We want you to feel confident shopping with us — that's why we offer
a straightforward 30-day return window.
✅ How Returns Work
- You have 30 days from the date your order was delivered to request a return
- Items must be unused, in original condition, and with tags still attached
— or slightly used like open cases and without any sign of high usage
- To start a return, email us at sales@riosfutureshop.com
💰 Refund & Exchange Options
- Full Refund, Store Credit or product exchange — your choice
- Refunds processed within 5–18 business days after we receive your return
❌ Items Not Eligible for Return
- Personalized or custom-made products
- Personal care or hygiene items
- Discounted products (store credit only)
📞 Questions?
+351 925 998 501 | sales@riosfutureshop.com