TERMS OF SERVICE

Last Updated: 13-01-2026

OVERVIEW

Welcome to Rios Future Shop! This website is operated by our team and throughout the site, the terms "we," "us," and "our" refer to Rios Future Shop. We provide this website and its services to you on the condition that you accept the terms, conditions, and policies stated here.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service. These apply to all users of the site, including browsers, vendors, customers, and content contributors.

Please take a moment to read through these terms. If you don't agree with any part of them, we kindly ask that you do not use the site or our services.

We may update these Terms from time to time. You can always view the most current version on this page. By continuing to use the site after changes are made, you're agreeing to those updates.

Our store is hosted on Shopify Inc., a trusted platform that provides the tools we use to offer products and services online.

SECTION 1 — ONLINE STORE TERMS

By using our website, you confirm that you're at least the age of majority in your location, or that you're the age of majority and have given permission for any minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purposes, and not to violate any laws in your jurisdiction while using the Service — including intellectual property laws. Any breach of these terms may result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Content you submit (excluding sensitive payment data) may be transferred over different networks and systems to help deliver a seamless shopping experience. Payment details are always encrypted and protected using secure technology.

You agree not to duplicate, copy, resell, or exploit any part of our service or website without our written permission.

SECTION 3 — ACCURACY & TIMELINESS OF INFORMATION

While we do our best to keep the website content accurate and up to date, we can't guarantee it's always perfect. Information provided is for general guidance and should be verified if you're making important decisions.

We may update information at any time but are not obligated to do so.

SECTION 4 — CHANGES TO SERVICES OR PRICING

Product prices may change without notice. We may also modify or discontinue parts of the Service at any time.

We're not liable for any changes, suspensions, or discontinuation of services, but we always aim to communicate changes clearly where possible.

SECTION 5 — PRODUCTS & SERVICES

We operate using a hybrid supply chain model, utilizing trusted global suppliers and third-party fulfillment centers. Some products may be shipped directly from our suppliers' warehouses to ensure competitive prices, fast delivery, and global reach.

Some items may be available exclusively online and in limited quantities. Please refer to our Refund Policy for return and exchange eligibility.

While we try our best to accurately show product images and colors, slight variations may occur due to screen settings.

We reserve the right to:

• Limit sales to specific regions or individuals
• Adjust product availability or pricing without notice
• Discontinue any product at any time

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion. This includes limiting purchases per person, household, or order — especially if multiple orders use the same billing/shipping address, account, or credit card.

If we make changes or cancel an order, we'll try to notify you via the email, billing address, or phone number provided at checkout.

We may also decline orders that appear to be placed by resellers, distributors, or those we suspect of fraudulent activity.

To ensure a smooth experience, you agree to provide accurate and up-to-date information during checkout, including billing, shipping, and payment details.

Note: Your right to return or cancel an order is governed by our Refund Policy, which complies with EU Consumer Rights Directive 2011/83/EU and Portuguese consumer law.

SECTION 7 — OPTIONAL TOOLS

We may offer access to third-party tools (like Shopify apps or integrations). These tools are provided "as is" and "as available," without warranties or control from our side. By using them, you acknowledge that any use is at your own discretion and should be based on your own understanding of that third party's terms and policies.

SECTION 8 — THIRD-PARTY LINKS AND SUPPLIERS

Some products and services we offer are fulfilled through trusted third-party suppliers and fulfillment partners. We are not responsible for any content, policies, or issues arising from these external partners.

Please note that for products shipped directly from our suppliers, All duties and import taxes are included in the product price (DDP — Delivered Duty Paid). Customers will not be charged any additional fees upon delivery.

Third-party links on this site may direct you to external websites not affiliated with us. We are not responsible for their content or practices. Please read their terms before making any transactions.

SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS

If you send us suggestions, reviews, or creative ideas — whether requested or not — you agree that we may use them (edit, publish, translate, etc.) without restrictions or compensation.

You're responsible for ensuring that your content does not infringe on others' rights, does not contain harmful or misleading material, and is truthful. We reserve the right to remove any content we find offensive, unlawful, or inappropriate.

SECTION 10 — PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy. We are committed to compliance with the General Data Protection Regulation (GDPR) regarding the collection, retention, and protection of your data.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors on our site (e.g., product descriptions, pricing, promotions). We reserve the right to correct these at any time, even after an order has been placed, and to cancel orders where inaccuracies are identified.

SECTION 12 — PROHIBITED USES

Using our site or its content for the following is strictly prohibited:

• Illegal or abusive behavior
• Violating laws or intellectual property rights
• Harassment, discrimination, or hate speech
• Submitting false information or spreading harmful code
• Collecting others' personal data without consent
• Spamming, scraping, or phishing
• Interfering with security features or service integrity

If any prohibited use is detected, we reserve the right to suspend your access immediately.

SECTION 13 — WARRANTY DISCLAIMER & LIMITATION OF LIABILITY

We cannot promise our service will always be perfect, timely, or error-free. You use our site and services at your own risk. All products and services are provided "as is" without warranties of any kind.

To the fullest extent permitted by law, Rios Future Shop shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs.

Your statutory rights as a consumer under Portuguese law and EU Consumer Rights Directive 2011/83/EU are not affected by this disclaimer.

SECTION 14 — INDEMNIFICATION

By using our services, you agree to defend and hold Rios Future Shop (and our team, partners, and providers) harmless from any claims, damages, or legal issues that arise from your use or violation of our Terms.

SECTION 15 — SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the rest still applies. We'll apply the enforceable parts to the fullest extent allowed by law.

SECTION 16 — TERMINATION

These Terms remain in effect unless terminated by either of us. You can end them anytime by stopping use of our site and notifying us. We may terminate your access without notice if you breach these terms.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service (along with any related policies) form the complete agreement between you and Rios Future Shop. They override any previous agreements or communications.

SECTION 18 — GOVERNING LAW

These Terms are governed by the laws of Portugal. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You can always find the latest version of our Terms on this page. We may update these Terms at any time. By continuing to use our website, you accept any changes automatically.

SECTION 20 — CONTACT INFORMATION

Questions? We're happy to help. Contact us anytime at:

• Rios Future Shop
• Email: sales@riosfutureshop.com
• Address: Rua Santo Onofre, Rch, Famões, 1685-826 Lisboa, Portugal
• Phone: +351 925 998 501
• VAT/NIF: PT214470563